Catherine’s situation
Catherine recently signed a new contract for medical supplies for her expanding medical practice. The first delivery of supplies arrived damaged. When Catherine called the supplier, they told her there was nothing they could do. They said she would need to lodge a complaint with the courier company.
How Avant Law can assist
We can help Catherine understand her options and find the best solution so she has the supplies she needs to keep her practice running. We can help her enforce her rights under the supplier agreement.
Legal support – step by step
Step 1
Get in touch
Catherine contacts Avant Law to arrange a phone or video call at a time that suits her and her timeframe.
Step 2
Initial discussion
Catherine decides a video call is best for her.
Our lawyers will ask her about her situation. We will outline her options to resolve her dispute and the time it is likely to take.
We will promptly provide Catherine with an estimate of costs and let her know what documents we will need to expedite resolving her dispute.
Step 3
Resolution
Catherine decides to proceed, and we agree on the best way to resolve her dispute.
We send a letter of demand to the supplier to enforce Catherine’s rights under the supply agreement. We follow up to make sure Catherine gets the damaged supplies replaced.
We also help Catherine with any other advice she needs to prevent similar disputes in future (for example, reviewing or renegotiating other supply agreements).
Disclaimer: This resource contains information on some of the considerations when resolving a contractual dispute. It should not be used as a substitute for legal advice. The information contained in this case study is fictional and only intended to outline some of the services that Avant Law offers. MJN928 06/22 (DT-2562)
